Life.
Last updated: February 24, 2026
By accessing or using Maaia ("Service", "Platform", "Maaia"), operated by AIA Business Solutions ("Company", "we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.
Maaia is an AI-powered personal operating system that provides productivity tools, memory management, health tracking, financial management, CRM, and other features ("Features"). The Service uses artificial intelligence models provided by third parties (Google Gemini, Anthropic Claude, OpenAI, ElevenLabs) to deliver intelligent assistance.
Features and availability may vary by subscription tier:
You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
You must immediately notify us of any unauthorized use of your account. We are not liable for losses caused by unauthorized use of your account, whether or not you have notified us.
We reserve the right to suspend or terminate your account at any time for violation of these Terms, illegal activity, or other conduct we deem harmful to the Service or other users.
You agree NOT to use the Service to:
You retain all ownership rights to content you create, upload, or store using the Service ("User Content"). By using the Service, you grant us a limited license to process, store, and display User Content solely to provide the Service to you.
We take data privacy seriously. Your personal data is encrypted at rest and in transit. Sensitive data stored in the Vault feature is encrypted client-side using AES-256-GCM encryption. We do not sell your personal data to third parties. See our Privacy Policy for details.
User Content may be processed by third-party AI models (Gemini, Claude, OpenAI) to provide intelligent responses. While these providers have their own privacy policies, we do not share identifiable personal data beyond what is necessary to generate responses. Conversations are stored in our database for memory persistence and quality improvement.
We retain User Content for as long as your account is active. Upon account deletion, we will delete your data within 30 days, except where required by law to retain certain information.
Paid subscriptions are billed monthly in advance via Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
You may cancel your subscription at any time from your account settings. Cancellations take effect at the end of the current billing period. We do not offer refunds for partial months, except as required by law or at our sole discretion.
We reserve the right to modify subscription prices with 30 days notice. Existing subscribers will be notified via email and can cancel before the new price takes effect.
Free tier users are subject to daily usage limits (tool calls, storage, voice minutes). Limits reset daily at midnight UTC. Exceeding limits will result in service restrictions until the next reset or until you upgrade.
The Service, including its design, code, features, trademarks, and content (excluding User Content), is owned by AIA Business Solutions and protected by copyright, trademark, and other intellectual property laws.
Content generated by AI models in response to your prompts is provided to you under a license to use for your purposes. However, due to the nature of AI systems, identical or similar outputs may be generated for other users with similar prompts.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not guarantee that the Service will be error-free, secure, or available at all times.
AI-generated responses may contain errors, inaccuracies, or outdated information. DO NOT rely on Maaia for critical decisions involving health, legal, financial, or safety matters without consulting qualified professionals. We are not responsible for decisions made based on AI-generated content.
The Service integrates with third-party services (Stripe, ElevenLabs, Google Calendar, Telegram, etc.). We are not responsible for the availability, accuracy, or functionality of third-party services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIA BUSINESS SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless AIA Business Solutions, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to: (a) your use of the Service, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any rights of another party.
Before filing a legal claim, you agree to attempt to resolve disputes informally by contacting us at legal@aiabusiness.com. We will attempt to resolve the dispute within 60 days.
If informal resolution fails, disputes will be resolved through binding arbitration under the rules of the American Arbitration Association (AAA), except where prohibited by law. Arbitration will be conducted in English in the state of Nevada, USA.
YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. You waive the right to participate in class actions against us.
These Terms are governed by the laws of the State of Nevada, USA, without regard to conflict of law principles. Any legal action must be brought in the state or federal courts located in Nevada.
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and AIA Business Solutions regarding the Service.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
If you have questions about these Terms, please contact us: